Director of Clinical Operations

Position Overview: The Director of Clinical Operations oversees the clinical and operational functions of the outpatient program, ensuring the delivery of high-quality, evidence-based care for adolescents and adults with eating disorders. This position plays a key role in ongoing program development and expansion to enhance service offerings to meet community needs. Interested applicants should send their resume to homer@findingfreedomranch.org

 

Supervisory Responsibilities: Provides direct supervision to licensed therapists, dieticians, and clerical staff, including oversight of scheduling, workflow, clinical care, performance management, and professional development.

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Minimum Qualifications

• Master’s degree in counseling, social work, or a related field.

• Fully licensed (e.g., LMSW, LPC, or equivalent).

• Minimum of two years of direct patient care experience, including individual therapy, with both adolescents and adults with eating disorders.

• Minimum of one year of leadership experience, supervisory, or program management experience in a clinical setting.

• Desire to work in and sustain a biblically based treatment environment.

Preferred Qualifications

• Three or more years of direct patient care experience, including individual therapy, with individuals with eating disorders; experience working with adolescents is preferred.

• Proficiency in evidence-based treatment approaches for eating disorders, such as Family-Based Treatment (FBT) and Cognitive-Behavioral Therapy for Eating Disorders (CBT-E).

• Experience with clinical operations, quality assurance and administrative oversight in a healthcare setting.

• Experience in program development, service expansion, or implementing new clinical initiatives.

• Experience collaborating with external partners, referral sources, or community stakeholders to enhance patient care and service accessibility.

• Familiarity with licensing and accreditation standards applicable to outpatient behavioral health services.

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Required Skills and Abilities

• Strong interpersonal and relationship-building skills, fostering collaboration among staff, patients, and external partners.

• Excellent verbal and written communication skills.

• Ability to interact collaboratively with diverse stakeholders, including competing organizations and referral sources.

• Excellent organizational skills with the ability to prioritize workload and manage multiple tasks effectively.

• Strong problem-solving and critical-thinking skills to support decision-making in clinical and operational challenges.

• Strong initiative and adaptability, with the ability to independently manage multiple responsibilities in a start-up environment and contribute to the development and launch of a new program.

• Ability to oversee clinical care and ensure alignment with best practices and organizational policies.

• Ability to provide strength-based guidance, mentorship, and professional development to a multidisciplinary team.

• Proficiency in Microsoft Office 365 applications.

• Access to reliable transportation for required travel.

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Position Requirements

• Oversees the clinical and operational functions of the outpatient program.​

• Develops, implements, and enforces outpatient facility policies and procedures.

• Directs budgeting and financial planning in alignment with the approved budget to ensure the sustainability of the outpatient facility.

• Ensures compliance with state and federal regulations, accreditation standards, and organizational policies related to outpatient eating disorder treatment.

• Facilitates program development and expansion efforts to enhance service offerings and meet community needs.

• Collaborates with external partners, referral sources, and community stakeholders to enhance patient care and service accessibility.

• Provides direct supervision to licensed therapists, dieticians, and clerical staff, including oversight of scheduling, workflow, clinical care, performance management, and professional development.

• Develops and facilitates training for clinical and administrative staff to ensure adherence to best practices in eating disorder treatment and patient care.

• Provides individual therapy to adolescents and adults with eating disorders.

• Provides oversight and guidance in crisis situations, ensuring appropriate risk assessment, intervention, and coordination of care.

• Reviews incident reports and conducts root cause analysis for critical incidents to identify contributing factors, implement corrective actions, and enhance patient safety.

• Monitors clinical and operational performance metrics, identifying opportunities for process improvements and enhanced patient outcomes.

• Reviews clinical documentation, including individual progress notes and treatment plans, to ensure quality and compliance.

• Performs other duties as assigned.

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Compensation

• This is a full-time, salaried position.​

Minimum Physical Requirements

• Ability to sit for extended periods.

• Ability to maintain focus during therapy sessions, as well as in-person and virtual meetings.

• Ability to travel for meetings, conferences, activities, and events as required.

• Proficient in using a computer, telephone, copier, and other standard office equipment.

Work Environment

• Primarily an office-based position within the outpatient facility.

• Involves engagement in community-based settings, including outreach, collaboration with external partners, and participation in local events or initiatives.

• Requires occasional travel within the state for networking, collaboration, community engagement, and professional development.

• Professional and clinical setting with standard lighting, temperature control, and moderate noise levels.

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Interested applicants should send their resume to homer@findingfreedomranch.org